96520 - Managing and Leading Change
Course Overview
The ability to effectively manage change and support ourselves and others through change is an essential skill for an IT professional, be it a change in a project plan, or the change in process or technology that is being introduced. This program introduces participants to the dynamics of change, the cycle individuals go through as they navigate change, and how to manage and support individuals through the cycle of change.What You'll Learn
- Know and appreciate the individual reaction to change
- Understand their personal reaction to change and how to beyond their personal reaction
- Know the phases of change and what to do at each phase to move to the next phase
- Understand the causes of resistance and how to support people through resistance
- Be able to plan and engage stakeholders in the change
- Develop key skills related to introducing and managing change
- Know the importance of, and how to, communicate before and during change.
Who Should Attend
This course is designed for anyone responsible for leading and implementing change.Prerequisites
There are no prerequisites for this course.Instructional Partner
This program is offered though our educational partner, ProTech.
ProTech Training offers thousands of different instructor-led courses in topics ranging literally from A-to-Z. From A+ certification to Z Mainframe systems, we have it all! ProTech is partnered with such leading firms as IBM, Broadcom, BMC, Microsoft, AWS, Google, HP, Cisco, Citrix and more. Our curriculum is also endorsed by both the Project Management Institute, the International Institute for Business Analysis, and aligned with the ScrumAlliance, SAFe and Scrum.org certifications.
Having worked with more than 70% of the Fortune 500 over the last thirty years, ProTech has trained over one million students worldwide. Whether onboarding new hires or upskilling your existing workforce, our curriculum includes hands-on workshops for all types of Enterprise IT professionals from Developers to Sys Admins, Data Scientists to Project Managers across a broad spectrum of technology and business topics.
UNM Tuition Remission
UNM Staff, Faculty, and Retirees: This course is Tuition Remission eligible under Professional Development. For more information, visit the UNM Tuition Remission information page. To see UNM HR's Tuition Remission for eligibility and tax liabilities, click here