96370 - From Clunky to Clear: Writing Policies and Procedures
Course Overview
At work, we rely on policies and procedures to guide our actions and processes. When these documents are clear, they get read, understood, and used.
In this course, we’ll tackle common questions about writing policies and procedures. You’ll learn to design concise documents with today’s readers in mind.
This course includes video instruction, examples, revision opportunities, and review questions to check your understanding. You’ll also have the opportunity to pose questions to your instructor. This course includes a Reference Sheet and Certificate of Completion.
What You'll Learn
After completing this course, you will be able to:
- Create values-based policy documents
- Draft actionable and useable procedures
- Design for readability
- Write for today’s readers
- Apply plain language principles
- Revise for clarity and concision
Who Should Attend
This course is perfect for you if you're:
- Tasked with writing your department's policies and procedures
- Working in Human Resources
- Working in Quality
- A leader helping your team create new ways of doing business
- Revising your organization's policies and procedures
- Interested in modernizing your policy and procedure language to meet the needs of today's readers
- Looking for ways to integrate clear language and design principles into your policies and procedures
Additional Information
This self-paced eCourse takes about 3 hours to complete. You'll learn through interactive videos and multiple opportunities to review, reflect, and practice. You can pause and resume this course at any time; you do not have to complete all units in one sitting.
Students must view 95% of video instruction and answer all quiz questions to receive a Certificate of Completion.
Requirements
You'll need internet access and a place to take notes and try practice problems.Enroll Now - Select a section to enroll in
UNM Tuition Remission
UNM Staff, Faculty, and Retirees: This course is Tuition Remission eligible under Professional Development. For more information, visit the UNM Tuition Remission information page. To see UNM HR's Tuition Remission for eligibility and tax liabilities, click here
