96213 - Mediation: 40-Hour Basic Course
2341461
Delivery Options
Live Online
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Course Overview
Mastering mediation skills not only can provide benefits in your personal life, it can provide you with new career opportunities, or advancement in your current role. In addition to resolving conflicts, mediation and mediator skills increase productivity, save time and money, greatly contribute to creating a safer workplace, and promote a climate of collaboration.
During the Mediation: 40-Hour Basic course, you will engage in small group, coached role-play sessions to help you understand and experience the dynamics of mediation and get the skills needed to help bring disputes to resolution. Students who successfully complete this 40-hour course earn a Digital Badge which is necessary to mediate in various programs and settings.
This program includes approximately 2 hours of homework each week.
What You'll Learn
- You & Mediation: An Overview
- Think Like a Mediator: Recognize & Deal with Root Causes of Conflict
- Essential Mediator Skills: Understanding the Process, Best Practices for Communication, Setting the Tone for Collaboration
- Advanced Mediator Skills: Negotiation Skills, Managing the People & the Process, Agreement Writing
- Understanding the Stages of Mediation
- Mediation In Person & Online – Virtually: Learn from a Professional Mediator
- Bringing It All Together: Mediation Role-Plays
- Ethical Dilemmas
- Closing and Next Steps: Opportunities to Continue Developing Your Mediation Skills
Who Should Attend
- Those interested in mediating professionally or as a second career
- Anyone looking to efficiently address conflict within their organization
- A legal professional interested in alternate methods of dispute resolution
Additional Information
- The Tuesday and Thursday sessions are Live Online sessions with the course material and the Saturday sessions are Live Online sessions with Practicum.
- Participants must attend and participate in 15 of the 16 Tuesday/Thursday sessions and BOTH Saturday sessions to earn digital badge.
Testimonials
“Best adult learning/ training course I have ever taken. Absolutely worth the investment.” -John Edwards, Sr. Account ManagerLoading...
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This course is offered through Anderson School of Management.
UNM Staff, Faculty and Retirees can use their Tuition Remission benefit on professional development programs.
JTA Funding Opportunity
Full funding for this program is available through Job Training Albuquerque. Eligibility requirements include: Must be an employee of a business with less than 500 employees, headquartered within the Albuquerque city limits. To learn more about JTA funding, click here.
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