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Course Overview

Mastering mediation skills not only can provide benefits in your personal life, it can provide you with new career opportunities, or advancement in your current role. In addition to resolving conflicts, mediation and mediator skills increase productivity, save time and money, greatly contribute to creating a safer workplace, and promote a climate of collaboration.
 
In this highly interactive program, you will engage in small group, coached role-play sessions to help you understand and experience the dynamics of mediation and develop the skills needed to help bring disputes to resolution. 
 
This program includes approximately 2 hours of homework each week.

What You'll Learn

  • You & Mediation: An Overview
  • Think Like a Mediator: Recognize & Deal with Root Causes of Conflict
  • Essential Mediator Skills: Understanding the Process, Best Practices for Communication, Setting the Tone for Collaboration
  • Advanced Mediator Skills: Negotiation Skills, Managing the People & the Process, Agreement Writing
  • Understanding the Stages of Mediation
  • Mediation In Person & Online – Virtually: Learn from a Professional Mediator
  • Bringing It All Together: Mediation Role-Plays
  • Ethical Dilemmas
  • Opportunities to Continue Developing Your Mediation Skills

Licensure Disclosures

This Certificate in Mediation is designed to provide training in mediation practices. Mediation is generally not state-licensed professions in New Mexico. However, individuals who wish to handle court-referred, court-ordered, or court-connected mediation or arbitration matters may be required to meet additional court, roster, training, experience, or professional requirements. This program is not designed to lead directly to state licensure in New Mexico. Participants should contact the appropriate court, agency, employer, or professional organization to confirm whether additional requirements apply for the type of mediation or arbitration work they intend to perform.

Students intending to work outside New Mexico should research requirements in the state where they intend to work, as requirements for court-referred, court-ordered, or court-connected cases vary by state and jurisdiction.

This course is not suitable for students in Arkansas or Georgia who desire to handle court-referred or court-ordered cases.

For more information about Alternative Dispute Resolution programs in New Mexico, please visit the New Mexico Courts Alternative Dispute Resolution Program.

Who Should Attend

  • Those interested in mediating professionally or as a second career
  • Anyone looking to efficiently address conflict within their organization
  • A legal professional interested in alternate methods of dispute resolution

Additional Information

  • The Wednesday sessions are Live Online sessions with the course material and the Saturday sessions are Live Online sessions with Practicum.
  • Participants must attend and participate in 15 of the 16 Wednesday sessions and BOTH Saturday sessions to earn digital badge.

 

Testimonials

“Best adult learning/ training course I have ever taken. Absolutely worth the investment.” -John Edwards, Sr. Account Manager
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Enroll Now - Select a section to enroll in

Type
Live Online
Days
W
Time
6:00PM to 8:00PM
Dates
Jan 20, 2027 to May 19, 2027
Type
In-Person
Days
Sa
Time
1:00PM to 5:00PM
Dates
May 22, 2027 to May 29, 2027
Schedule
Contact Hours
40.0
Location
  • Online
Delivery Options
Course Fee(s)
Fee non-credit $1,499.00
Drop Request Deadline
Jan 17, 2027
Transfer Request Deadline
Jan 17, 2027
Instructor(s)

Section Notes

  • No sessions on March 17 & 24, 2027
  • The Wednesday sessions are Live Online sessions with the course material and the Saturday sessions are Live Online sessions with Practicum.
  • This program includes approximately 2 hours of homework each week.
  • Participants must attend and participate in 15 of the 16 Wednesday sessions and BOTH Saturday sessions to earn digital badge.
  • Registration will close after 1/11/2027

 

This course is offered through The James & Gail Ellis School of Business Leadership.

UNM Staff, Faculty and Retirees can use their Tuition Remission benefit on professional development programs.

JTA Funding Opportunity

Full funding for this program is available through Job Training Albuquerque. Eligibility requirements include: Must be an employee of a business with less than 500 employees, headquartered within the Albuquerque city limits. To learn more about JTA funding, click here.

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