96213 - Mediation: 40-Hour Basic Course

Course Overview

Mastering mediation skills not only can provide benefits in your personal life, it can provide you with new career opportunities, or advancement in your current role. In addition to resolving conflicts, mediation and mediator skills increase productivity, save time and money, greatly contribute to creating a safer workplace, and promote a climate of collaboration.

During the Mediation: 40-Hour Basic course, you will engage in small group, coached role-play sessions to help you understand and experience the dynamics of mediation and get the skills needed to help bring disputes to resolution. Students who successfully complete this 40-hour course earn a Digital Badge which is necessary to mediate in various programs and settings.

This program includes approximately 2 hours of homework each week.

What You'll Learn

You & Mediation: An Overview
Think Like a Mediator: Recognize & Deal with Root Causes of Conflict
Essential Mediator Skills: Understanding the Process, Best Practices for Communication, Setting the Tone for Collaboration
Advanced Mediator Skills: Negotiation Skills, Managing the People & the Process, Agreement Writing
Understanding the Stages of Mediation
Mediation In Person & Online – Virtually: Learn from a Professional Mediator
Bringing It All Together: Mediation Role-Plays
Ethical Dilemmas
Closing and Next Steps: Opportunities to Continue Developing Your Mediation Skills

Licensure Disclosures

This Certificate in Mediation is designed to provide training in mediation practices. Mediation is generally not state-licensed professions in New Mexico. However, individuals who wish to handle court-referred, court-ordered, or court-connected mediation or arbitration matters may be required to meet additional court, roster, training, experience, or professional requirements. This program is not designed to lead directly to state licensure in New Mexico. Participants should contact the appropriate court, agency, employer, or professional organization to confirm whether additional requirements apply for the type of mediation or arbitration work they intend to perform.

Students intending to work outside New Mexico should research requirements in the state where they intend to work, as requirements for court-referred, court-ordered, or court-connected cases vary by state and jurisdiction.

This course is not suitable for students in Arkansas or Georgia who desire to handle court-referred or court-ordered cases.

For more information about Alternative Dispute Resolution programs in New Mexico, please visit the New Mexico Courts Alternative Dispute Resolution Program.

Who Should Attend

Those interested in mediating professionally or as a second career
Anyone looking to efficiently address conflict within their organization
A legal professional interested in alternate methods of dispute resolution

Additional Information

The Tuesday and Thursday sessions are Live Online sessions with the course material and the Saturday sessions are Live Online sessions with Practicum.
Participants must attend and participate in 15 of the 16 Tuesday/Thursday sessions and BOTH Saturday sessions to earn digital badge.

Testimonials

“Best adult learning/ training course I have ever taken. Absolutely worth the investment.” -John Edwards, Sr. Account Manager

This course is offered through Anderson School of Management.

UNM Staff, Faculty and Retirees can use their Tuition Remission benefit on professional development programs.

JTA Funding Opportunity

Full funding for this program is available through Job Training Albuquerque. Eligibility requirements include: Must be an employee of a business with less than 500 employees, headquartered within the Albuquerque city limits. To learn more about JTA funding, click here.