Loading...

Course Overview

The course is open only to UNM Faculty, Staff, and Retirees

This course teaches a process and skills for managing performance--from coaching through behavior challenges, to helping people get back on track when performance falters. Anchored on the foundations of holding impactful dialogue (Crucial Conversations®), this course focuses on skills for candidly and respectfully holding others accountable. Click here for course overview.

Course includes:

  • Online self-paced class
  • 1:1 coaching and support from UNM Ombuds Services
  • Downloadable Toolkit (a reference guide to the online course content)
  • Crucial Conversations for Accountability® e-book

Who Should Attend

  • Important Note: The course is open only to UNM Faculty, Staff, and Retirees 

Additional Information

You will have 90 days to complete the self-paced course, there are 10 modules, and most people take 6-8 hours to complete.

Required: 30 days after you have completed the course, Anne Lightsey will schedule a 1:1 Zoom meeting to review the material, ask questions, practice skills, and check-in on how you are applying what you learned and the goals you set (+- 1.5 hours).

Prerequisites

  • Must be a UNM Facility, Staff, or Retiree

Testimonials

“I love how this course makes visible harmful and limiting assumptions I have been making, and offers a systematic, wholistic approach to understanding and addressing concerns around accountability.”

Loading...
Enroll Now - Select a section to enroll in
Type
Partner Affiliate Live Online
Days
T
Time
12:00PM to 1:00PM
Dates
Apr 16, 2024
Type
Online, self paced
Dates
Apr 16, 2024 to Jul 15, 2024
Schedule
Contact Hours
1.0
Location
  • Online
Delivery Options
Course Fee(s)
Fee non-credit $525.00
Drop Request Deadline
Apr 05, 2024
Transfer Request Deadline
Apr 05, 2024
Instructor(s)
Section Notes

Participants must also complete and sign the Ombuds Service Enrollment form and email to Anne Lightsey at alight01@unm.edu.

Enrollment is closed eight (8) days prior to start date to allow time for the instructor to purchase and email the course material to the participants.

Type
Partner Affiliate Live Online
Days
T
Time
12:00PM to 1:00PM
Dates
Jun 11, 2024
Type
Online, self paced
Dates
Jun 11, 2024 to Sep 09, 2024
Schedule
Contact Hours
1.0
Location
  • Online
Delivery Options
Course Fee(s)
Fee non-credit $525.00
Drop Request Deadline
May 31, 2024
Transfer Request Deadline
May 31, 2024
Instructor(s)
Section Notes

Participants must also complete and sign the Ombuds Service Enrollment form and email to Anne Lightsey at alight01@unm.edu.

Enrollment is closed eight (8) days prior to start date to allow time for the instructor to purchase and email the course material to the participants.

Type
Partner Affiliate Live Online
Days
Th
Time
12:00PM to 1:00PM
Dates
Sep 12, 2024
Type
Online, self paced
Dates
Sep 12, 2024 to Dec 11, 2024
Schedule
Contact Hours
1.0
Location
  • Online
Delivery Options
Course Fee(s)
Fee non-credit $525.00
Drop Request Deadline
Sep 01, 2024
Transfer Request Deadline
Sep 01, 2024
Instructor(s)
Section Notes

Participants must also complete and sign the Ombuds Service Enrollment form and email to Anne Lightsey at alight01@unm.edu.

Enrollment is closed eight (8) days prior to start date to allow time for the instructor to purchase and email the course material to the participants.

Type
Partner Affiliate Live Online
Days
W
Time
12:00PM to 1:00PM
Dates
Dec 11, 2024
Type
Online, self paced
Dates
Dec 11, 2024 to Mar 11, 2025
Schedule
Contact Hours
1.0
Location
  • Online
Delivery Options
Course Fee(s)
Fee non-credit $525.00
Drop Request Deadline
Nov 30, 2024
Transfer Request Deadline
Nov 30, 2024
Instructor(s)
Section Notes

Participants must also complete and sign the Ombuds Service Enrollment form and email to Anne Lightsey at alight01@unm.edu.

Enrollment is closed eight (8) days prior to start date to allow time for the instructor to purchase and email the course material to the participants.

UNM Tuition Remission

UNM Staff, Faculty, and Retirees: This course is Tuition Remission eligible under Professional Development. For more information, visit the UNM Tuition Remission information page.

Required fields are indicated by .