The course is open only to UNM Faculty, Staff, and Retirees
This course teaches a process and skills for managing performance--from coaching through behavior challenges, to helping people get back on track when performance falters. Anchored on the foundations of holding impactful dialogue (Crucial Conversations®), this course focuses on skills for candidly and respectfully holding others accountable. Click here for course overview.
- Online self-paced class
- 1:1 coaching and support from UNM Ombuds Services
- Downloadable Toolkit (a reference guide to the online course content)
- Crucial Conversations for Accountability® e-book
Who Should Attend
- Important Note: The course is open only to UNM Faculty, Staff, and Retirees
You will have 90 days to complete the self-paced course, there are 10 modules, and most people take 6-8 hours to complete.
Required: 30 days after you have completed the course, Anne Lightsey will schedule a 1:1 Zoom meeting to review the material, ask questions, practice skills, and check-in on how you are applying what you learned and the goals you set (+- 1.5 hours).
- Must be a UNM Facility, Staff, or Retiree
“I love how this course makes visible harmful and limiting assumptions I have been making, and offers a systematic, wholistic approach to understanding and addressing concerns around accountability.”
UNM Tuition Remission
UNM Staff, Faculty, and Retirees: This course is Tuition Remission eligible under Professional Development. For more information, visit the UNM Tuition Remission information page.