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Course Overview

Become a Veterinary Office Manager

The Veterinary Office Manager course will teach you the essential skills to manage the business aspects of veterinary practice while also helping you prepare for a job as a veterinary office manager.

During your training, you will acquire key skills in Microsoft Office that are useful in any profession, whether in an entry-level position or as an experienced professional. Along with training for the office management side of a veterinary office manager job, this course includes basic veterinary assistant training.

The QuickBooks Online portion of your learning covers understanding accounts payable, accounts receivable, and payroll, which provide foundational skills that jump off a resume in any office environment. Finally, this course also serves to prepare for the certification exam for the QuickBooks Certified User (QBCU) Exam.

Upon successfully completing the course, you will receive a voucher for the QBCU Exam. The voucher covers the cost to sit for the certifying exam upon eligibility.

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Job Outlook for Veterinary Office Managers

  • According to Indeed.com, the average salary for veterinary office managers in the U.S. is $51,476. However, you may be able to command a higher salary upon entering the profession by possessing a certification to prove to employers that you have what it takes to run their veterinary offices efficiently.

  • Recent Lightcast labor insights project that veterinary services will add over 140,000 new jobs by 2028, representing a 36.2% increase. Additionally, office managers are projected to create 31,844 new jobs by 2034, with an average salary of $63,440.

What You'll Learn

  • The anatomy and physiology of the major organ systems
  • Handling medical records and communicating with clients and coworkers
  • Restraint techniques for procedures, taking vital signs, and bathing animals
  • Fundamental knowledge about nutrition, vaccinations, and administering medication
  • Assisting during surgery and dental procedures
  • Preparation of prescriptions and taking blood samples and radiographs
  • The duties of a veterinary office manager
  • Methods to efficiently use Microsoft Office Word and Excel Professional communication skills and office etiquette
  • The best ways to create and send information or data for the most impact
  • Analysis of accounts, financial documents, and reports
  • Essential bookkeeping duties and tasks
  • Basic accounting principles (accrual method, depreciation, and so on) and how QuickBooks works to support bookkeeping practices
  • Prepare for the QuickBooks Certified User (QBCU) Exam
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Additional Information

Instructors

Tracy Heyland, RVT
Tracy Heyland is a Registered Veterinary Technologist (RVT), earning the Academic and Practical Proficiency Award upon graduating. She brings 25+ years of experience in small animal medicine to her teaching, earned the Provincial Instructor Diploma, certified as a Professional Co-Active Coach, and is Fear Free Certified. Tracy has worked in general practice, emergency medicine, veterinary sales, operations management, and teaching positions and runs her own coaching and training company for veterinary teams, leaders, and managers.

Giving back to the veterinary profession is a passion of Tracy's where she volunteers for a veterinary technologist program advisory committee, remotely located spay and neuter projects, and a veterinary technologist association continuing education committee.

Wade Lindenberger
Wade Lindenberger is a CPA with over 20 years of financial accounting and management experience in public accounting and private industry. He is currently Director of Finance and Administration for New Children's Museum. Before his current position, he worked as the National Finance and Accounting Service Line Leader for Premier Alliance Group, a national professional services firm. Wade was also Director of the Finance and Accounting service line for the San Diego office of a global, publicly held professional services firm.

Before becoming a consultant, Wade was Divisional Controller for one of the world's leading health and fitness club chains and has been an Internal Audit Manager and Divisional Controller for a Fortune 500 global energy project management company. He began his career with Coopers & Lybrand, a predecessor to PricewaterhouseCoopers, one of the "Big Four" CPA firms. He has previously served as an instructor at Coopers & Lybrand and the University of California at San Diego for the Extension Course. He is currently an adjunct professor at the University of San Diego School of Business. He is also a member of the American Institute of Certified Bookkeepers' Advisory Board.

Instructor Interaction: The instructor looks forward to interacting with learners in the online moderated discussion area to share their expertise and answer any questions you may have on the course content.

Prerequisites

A high school diploma or equivalent is recommended but not essential. You do not need any prior experience or training in this field. This course is designed to prepare you to become a veterinary assistant and learn the entry-level position concepts and skills to manage a veterinary practice as a full-charge bookkeeper.

You should have an Internet connection and be familiar with using the Internet. You should have basic computer skills. You should be comfortable in a Windows environment, launch, and close activities, and navigate information stored on the computer. You should also have the ability to manage files and folders.

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How to Enroll

This course is offered in partnership with Ed2Go Online Education.

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What is a veterinary office manager? What does a veterinary office manager do?

Veterinary office managers are responsible for overseeing and coordinating administrative procedures in veterinary clinics or hospitals. In this role, you will ensure that the daily operation of the veterinary office runs smoothly and efficiently by scheduling appointments, billing pet owners for services provided, ordering office supplies, and helping supervise other office staff. In addition, the professional in this role will run the veterinary business to allow veterinarians and clinical veterinary staff to focus on caring for animals instead of the details of running a business.

What is the typical work environment for a veterinary office manager?

ZipRecruiter states that a veterinary manager can work in a variety of settings. For example, you may find employment in any venue where animals are in need of veterinary care, such as an animal hospital or private veterinary practice. You could even work at an animal shelter or pet adoption center.

How to become a certified veterinary office manager?

The typical career path for a veterinary office manager involves earning a high school diploma or GED (although this is not required) and then enrolling in a certificate course to learn the job's specifics. Generally, 1-2 years of veterinary and office management experience is preferred by employers. The Veterinary Office Manager course will provide you with the skills and knowledge you need to succeed in your future career, in addition to putting you on the path to finding employment as a veterinary office manager upon successfully earning your certificate of completion.

Thank you for your interest in this course. This course is not currently open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens.