Course Overview

As a leader, your writing represents you. The words you use with your team also impact their performance.

You can build strong, trusting professional relationships by writing strategically and using intentional language. Watch your team's motivation and engagement grow!

This course will help you understand the ways language impacts morale, retention, and team wellness. You'll also find strategies for giving feedback and redirecting team members when needed and learn new strategies for managing conflict.


What You'll Learn

  • Recognize the two sides of meaning and interpretation
  • Write for today's readers
  • Build trust and community through intentional writing
  • Manage conflict and employee issues through intentional writing
  • Represent yourself with confidence and authority
  • Inspire confidence and action in others
  •  Manage conflict thoughtfully through intentional communication

Who Should Attend

If you are a leader or emerging leader, this course is for you. Team leads, department leads, and supervisors will benefit from learning practical strategies for writing with clarity and intention.

Additional Information

This course is self-paced and takes about 8 hours to complete. You'll learn through interactive videos and reflection questions, as well as revision and practice opportunities. You can pause and resume this course at any time; you do not have to complete all units in one sitting.

Must view 95% of video content and answer all quiz questions to receive Certificate of Completion.

Enroll Now - Select a section to enroll in
Section Schedule
Date and Time TBA
Delivery Options
Course Fee(s)
Fee non-credit $249.00
Drop Request Deadline
No drop request allowed after enrollment
Transfer Request Deadline
No transfer request allowed after enrollment
Section Notes

This is a self-paced course and you will have 56 days to complete, after enrollment.

UNM Tuition Remission

UNM Staff, Faculty, and Retirees: This course is Tuition Remission eligible under Professional Development. For more information, visit the UNM Tuition Remission information page.

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