Course Overview

A3 Root Cause Analysis is a tool for identifying root causes to problems and finding a consensus on how to solve them in the workplace. The course will describe the 5-step Problem Solving Process - DMAIC and develop an understanding of the basic tools and techniques used in root cause identification. The course includes numerous practical examples and activities to engage the students, along with a case study the teams can engage with, making direct application of the A3 template. 

What You'll Learn

  • Understand A3 Problem Solving and DMAIC (Define, Measure, Analyze, Improve, and Control)
  • Tools covered: A3 Template and Tracker, Pareto Chart, Boxplot, Fishbone, 5 Whys, Implementation planning, and many more! 

Who Should Attend

  • Anyone who wants to improve work flow and solve problems.
Thank you for your interest in this course. This course is not currently open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens.

UNM Tuition Remission

UNM Staff, Faculty, and Retirees: This course is Tuition Remission eligible under Professional Development. For more information, visit the UNM Tuition Remission information page.

JTA Funding Opportunity

Full funding for this program is available through Job Training Albuquerque. Eligibility requirements include: Must be an employee of a business with less than 500 employees, headquartered within the Albuquerque city limits. To learn more about JTA funding, click here.

Required fields are indicated by .