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Course Overview

FOR UNM STAFF & FACULTY

Learn how to constructively communicate in difficult and uncomfortable situations Get tools to enhance your day-to-day conversations that can positively impact your professional and personal life. When people feel they can't discuss difficult workplace issues or be candid about performance, projects or quality, it can lead to low morale, reduced efficiency, increased costs, and project delays. Crucial Conversations, offered by the UNM Ombuds Office, provides conversation techniques that can be applied immediately to difficult situations that may occur in your day-to-day professional or personal life.

In this online self-paced course with 1:1 coaching from Ombuds, you will learn how to:  Resolve individual and group disagreements; speak persuasively, not abrasively, about high-stakes, emotional, or controversial topics; foster teamwork and better decision-making; build teams that work together and act with unity and conviction. Participants will receive a certificate upon course completion. 

Anyone who registers for this course must also complete the Ombuds Service enrollment form and return the signed form to Anne Lightsey at alight01@unm.edu.

Important Note: The course is only open to UNM Staff and Faculty

Additional Information

This program is eligible under Professional Development.
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Enroll Now - Select a section to enroll in
Section Title
Crucial Conversations for Mastering Dialogue®.
Type
Partner Affiliate Online, Self Paced
Days
T
Time
12:00PM to 1:00PM
Dates
Nov 09, 2021
Schedule and Location
Contact Hours
1.0
Location
Delivery Options
Course Fee(s)
Fee non-credit $385.00
Drop Request Deadline
Nov 02, 2021
Transfer Request Deadline
Nov 02, 2021
Instructors
Section Notes

If you are taking Crucial Conversation online (rather than in-person), Anne will send you the class’ kick-off Zoom link 3-7 days before the kick-off date.  It will not come UNMCE.

If it is the day before your class’ kick-off and you have not received the email from Anne with the Zoom invitation, please reach out to Anne at Alight01@unm.edu.

The registration deadline is 11/2/2021.

Section Title
Crucial Conversations for Mastering Dialogue®.
Type
Partner Affiliate Online, Self Paced
Days
W
Time
12:00PM to 1:00PM
Dates
Dec 08, 2021
Schedule and Location
Contact Hours
1.0
Location
Delivery Options
Course Fee(s)
Fee non-credit $385.00
Drop Request Deadline
Dec 01, 2021
Transfer Request Deadline
Dec 01, 2021
Instructors
Section Notes

If you are taking Crucial Conversation online (rather than in-person), Anne will send you the class’ kick-off Zoom link 3-7 days before the kick-off date.  It will not come UNMCE.

If it is the day before your class’ kick-off and you have not received the email from Anne with the Zoom invitation, please reach out to Anne at Alight01@unm.edu.

The registration deadline is 12/1/2021.

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