96470 - Salesforce Administration

Course Overview

Salesforce Administrators are vital in solving business problems by customizing the Salesforce Platform to build, configure, and automate solutions that deliver significant business value. This Salesforce Administrator course is designed to help learners kick-start their careers as Salesforce Administrators with the knowledge, practical training, hands-on activities, and technical credentials they need to succeed in this role. Delivered fully online, this 10-week comprehensive program is taught by industry experts and supplemented with live/online mentor-led classes. With a focus on real-world scenarios, hands-on projects, and preparation for certification exams, learners will gain a comprehensive understanding of Salesforce fundamentals, ecosystem components, administration roles, and navigation interfaces.
The course prepares learners for the Salesforce Administrator Certification by complementing the strategic skills needed on the job with the skills and topics covered on the exam. This course is a 10-week program for 100 contact hours. It also includes an optional exam prep following your course for 4 weeks.

The learner will leave the course with proof of their Salesforce Administrator skills with the following:

• 20+ Salesforce Trailhead badges
• Salesforce Administrator Strategic Playbook
• Hands-on experience in Salesforce and Salesforce Developer

What You'll Learn

Navigate the Salesforce Administrator role as an influential player. Understand the reasoning behind business requests, effectively prioritizing tasks, training users, and building scalable solutions that align with organizational growth.

Practice building real-world solutions in Salesforce. Apply hands-on experience to design processes, automate workflows, and manage data using realistic business scenarios and personas.

Develop the skills to implement scalable processes and systems within Salesforce that meet current and future organizational needs. Ensure efficiency and long-term success.

Communicate as a strategic Salesforce Administrator. Confidently present your point of view, influencing decisions, and ensuring stakeholders are empowered to use Salesforce effectively.

Salesforce Administrator Certification Preparation: Learners will also have access to an optional 4-week-long Salesforce Administration Certification preparation program that includes live sessions with subject matter experts, hands-on activities, practice tests, study guides, and more to prepare for the Salesforce Administrator Certification. 

Who Should Attend

This noncredit program is open to all. You do not need prior Salesforce experience. This program is ideal for:

• Recent college grads
• Career seekers looking to develop new skills and expand career opportunities as a Salesforce Administrator
• Career advancers looking to gain hands-on experience in Salesforce and build in-demand skills to improve opportunities for advancement
• Individuals in sales support roles who need skills in sales operations and CRM administration
• Entrepreneurs and business owners looking to create efficient processes and drive down costs

Additional Information

This program is offered by Ziplines Education. Ziplines Education partners with universities to deliver industry-focused certificate courses that prepare professionals for the demands of today’s digital-first workforce.

To obtain a certificate of completion, participant will have to obtain at least 70% on all module assessments, complete all playbook assignments and complete all assigned Trailhead modules.

Salesforce Associate and Salesforce Administrator certifications are optional and not required to pass course.

If you are filling out a Tuition Remission form or receiving funding from our funding resources page:
Fill out the course fee: $2,800 and info:
Course # and Cohort dates:
96470-001 Jan 6 - Apr 18
96470-002 Feb 3 - May 23
96470-003 Mar 3 - June 13
To view the full schedule or to selfpay/pay with credit card, click on the "Learn more" button.