96467 - Building Trust and Respect through Intentional Writing
Course Overview
Our professional writing and communication can impact the trust we build with our teams or colleagues and can help us convey respect. Although we usually don’t intend to show disrespect in the workplace, our writing can accidentally feel disrespectful when we don’t consider our reader’s needs.
This course will help you use intentional language to purposefully build respect and trust with those you write to and about. You’ll learn how perceptions of respect can impact morale and retention and discover new strategies for conveying respect through your writing.
This course includes examples, an overview of the potential impacts of communication, references to studies, and practical, actionable strategies you can immediately apply to your writing.
What You'll Learn
- Identify the impacts respectful or disrespectful writing can have on readers and relationships
- Apply practical strategies to your writing to convey respect and build trust
- Use productive phrasing to move conversations forward, even in time of conflict
- Respect your reader’s time by providing information that’s easy to access quickly
Who Should Attend
This e-course is right for you if you:
- want to manage the tone of your writing or interpersonal communication
- want to show respect and build trust with your colleagues and/or supervisors
- lead teams and want to model respectful communication
- need to manage the perspectives of multiple stakeholders through communication
- serve as a leader in an industry or organization facing morale or retention issues
Additional Information
Must watch 95% of videos and pass quizzes with a score of 75% or higher to receive a Certificate of Completion.UNM Tuition Remission
UNM Staff, Faculty, and Retirees: This course is Tuition Remission eligible under Professional Development. For more information, visit the UNM Tuition Remission information page. To see UNM HR's Tuition Remission for eligibility and tax liabilities, click here
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