22285 - Crucial Conversations for Accountability®
Course Overview
The course is open only to UNM Faculty, Staff, and Retirees
This course teaches a process and skills for managing performance--from coaching through behavior challenges, to helping people get back on track when performance falters. Anchored on the foundations of holding impactful dialogue (Crucial Conversations®), this course focuses on skills for candidly and respectfully holding others accountable. Click here for course overview.
Course includes:
- Online self-paced class
- 1:1 coaching and support from UNM Ombuds Services
- Downloadable Toolkit (a reference guide to the online course content)
- Crucial Conversations for Accountability® e-book
Who Should Attend
- Important Note: The course is open only to UNM Faculty, Staff, and Retirees
Additional Information
You will have 90 days to complete the self-paced course, there are 10 modules, and most people take 6-8 hours to complete.
Required: 30 days after you have completed the course, Anne Lightsey will schedule a 1:1 Zoom meeting to review the material, ask questions, practice skills, and check-in on how you are applying what you learned and the goals you set (+- 1.5 hours).
Prerequisites
UNM Faculty, Staff, and Retirees
Anyone enrolling in this course must also complete the Ombuds Service Enrollment form.
Testimonials
“I love how this course makes visible harmful and limiting assumptions I have been making, and offers a systematic, wholistic approach to understanding and addressing concerns around accountability.”
UNM Tuition Remission
UNM Staff, Faculty, and Retirees: This course is Tuition Remission eligible under Professional Development. For more information, visit the UNM Tuition Remission information page. To see UNM HR's Tuition Remission for eligibility and tax liabilities, click here