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Course Overview

This course will provide you with the comprehensive training needed to become a certified mediation or arbitration professional. It is structured around the Mediators Without Borders INACCORD conflict resolution model and offers you the chance to practice your skills through simulated role-playing exercises. Skills covered include facilitating hearings, weighing evidence and testimony, and rendering awards, as well as fundamentals of conflict analysis and resolution. Upon successful completion, Mediators Without Borders will award you four individual certificates in Mediation, Applied Mediation Practice, Arbitration, and Professional Mediator and Arbitrator. A final exam is optional upon completion of the course.

Please research your state's requirements before enrollment to ensure this course is the right fit for you. This course is not suitable for students in Arkansas and Georgia who desire to handle court-referred or court-ordered cases.

What You'll Learn

  • Articulate the use of the INACCORD Conflict Analysis model for use in mediation and arbitration
  • Examine the three phases and four stages of the INACCORD model used in mediation and arbitration
  • Explore the pre-interview and post-interview phases of the INACCORD mediation and arbitration model
  • Apply the Touchstone Skills of questioning, reflecting, and reframing to simulated mediation and arbitration cases
  • Apply INACCORD surveys to simulated mediation and arbitration cases, and analyze the results
  • Examine and apply the INACCORD model to the most common workplace disputes
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This course is offered in partnership with ed2go Online Education.

This Certificate in Mediation and Arbitration is designed to provide training in mediation and arbitration practices. Mediation and arbitration are generally not state-licensed professions in New Mexico. However, individuals who wish to handle court-referred, court-ordered, or court-connected mediation or arbitration matters may be required to meet additional court, roster, training, experience, or professional requirements.

This program is not designed to lead directly to state licensure in New Mexico. Students should contact the appropriate court, agency, employer, or professional organization to confirm whether additional requirements apply for the type of mediation or arbitration work they intend to perform.

Students intending to work outside New Mexico should research requirements in the state where they intend to work, as requirements for court-referred, court-ordered, or court-connected cases vary by state and jurisdiction.

This course is not suitable for students in Arkansas or Georgia who desire to handle court-referred or court-ordered cases.

For more information about Alternative Dispute Resolution programs in New Mexico, please visit the New Mexico Courts Alternative Dispute Resolution Program.

Thank you for your interest in this course. This course is not currently open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens.


This course is offered in partnership with Ed2Go Online Education. UNM Staff and Faculty: This course is UNM Tuition Remission Eligible. To register using tuition remission, download and complete the UNM Tuition Remission Form and email it to ceregistration@unm.edu.

Ed2go Self-Guided and Instructor-Moderated courses are not eligible for a refund.

 

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