96414 - Strategic Business Writing
Course Overview
When we write for work, we have a lot to consider—including questions like, “How much detail should I include?” and “How can I be concise while still explaining everything I need to include?”
As we write to inform our readers, though, we have a second, simultaneous goal: connecting with them. Just as we work to create clear, concise messages, we can also ensure our messages are connected and relational.
Strategic business writing means thinking about both informative goals like clarity and concision, and relational goals like tone, respect, and empathy.
This class shares three strategies for conveying clear, concise information; and three strategies for writing to convey respect and connect with your readers through intentional business writing.
What You'll Learn
In this course, you’ll learn to:
- identify the two goals of intentional workplace writing—informational and relational
- adapt your writer to meet your reader’s needs
- use strategies for clear writing that can increase your readers’ responses
- make intentional choices about tone, voice, and word choice in your business writing
- intentionally choose where you want your reader’s focus
- manage the writing you use in tense or difficult situations
Who Should Attend
Leaders and staff who use business writing to communicate at work.Additional Information
This self-paced eCourse takes about 1.5 hours to complete. You'll learn through interactive videos and multiple opportunities to review, reflect, and practice. You can pause and resume this course at any time; you do not have to complete all units in one sitting.
Students must view 95% of video instruction and answer all quiz questions to receive a Certificate of Completion.
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UNM Tuition Remission
UNM Staff, Faculty, and Retirees: This course is Tuition Remission eligible under Professional Development. For more information, visit the UNM Tuition Remission information page. To see UNM HR's Tuition Remission for eligibility and tax liabilities, click here
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